Gaylord Palms Resort & Convention Center Orlando, Orlando
About the Hotel
Gaylord Palms Resort & Convention Center is an expansive resort located in Celebration, Florida, just minutes from major Orlando attractions. The resort showcases stunning glass atriums themed around Florida's regions, featuring lush gardens and waterways. Its impressive facilities include a year-round water park, dining options, and versatile event spaces. This family-friendly hotel caters to both leisure and business travelers.
Location
Situated in a master-planned community, Gaylord Palms is conveniently located close to key attractions such as Walt Disney World® and Universal Orlando Resort™, which are just minutes away. The hotel also provides a paid shuttle service to nearby theme parks and venues. Accessible transportation options include electric car rentals and proximity to major highways for easy travel.
Rooms
The resort offers a total of 1,718 guest rooms, including 306 brand-new rooms in the Gulf Coast Tower. Guests can choose from various layouts, featuring modern amenities like flat-screen TVs, complimentary Wi-Fi, and mini-refrigerators. Many rooms also provide access to private balconies overlooking the atriums. Upgraded suite options are available for guests seeking more space and luxury.
Eat & Drink
Gaylord Palms features nine distinctive dining venues ranging from refined options like Old Hickory Steakhouse to casual fare at Wreckers Sports Bar. The buffet at Villa de Flora serves an extensive selection, including Mediterranean cuisine and local dishes. Unique offerings like Cuban-inspired cocktails at the Socio lounge-bar add to the diverse culinary experience available within the resort.
Leisure & Business
Cypress Springs Water Park is a major highlight, complete with slides, a lazy river, and a zero-entry pool, providing activities for all ages. The Relâche Spa offers rejuvenating treatments, while the fully equipped fitness center caters to health-conscious guests. For business needs, the resort features 400,000 square feet of meeting space, accommodating a variety of events.
Select your room type
Price and Room Availability Calendar
Getting around
A list of all available modes of transport
Facilities
General
- No smoking on site
- Paid Wi-Fi
- Parking
- Safe deposit box
- 24-hour reception
- Express check-in/ -out
- No pets allowed
- Rooms/ Facilities for disabled
- 24-hour security
- Baggage storage
- Locker room
- Elevator
- ATM/Cash machine
- Hairdresser
- Coffee shop
- Vending machines
- Fireplace
- Smoke detectors
- Electric vehicle charging station
- Key card access
Sports & Fitness
- Fitness center
- Golf course
- Yoga class
- Sports trainer
- Aerobics
Services
- Paid airport shuttle
- Room service
- Car rental
- Laundry
- Dry cleaning
- Tours/Ticket assistance
- Stores/Commercial services
- Welcome drink
- Happy hour
Dining
- In-room breakfast
- Restaurant
- Poolside snack bar
- Snack bar
- Picnic area/ Tables
- Packed lunches
- Special diet menus
Business
- Business center
- Meeting/ Banquet facilities
- Fax/Photocopying
Children
- Cribs
- Babysitting/Child services
- Children's buffet
- Water slides
- Toys
- Game room
Spa & Leisure
- Heated swimming pool
- Outdoor swimming pool
- Sun loungers
- Aqua park
- Live entertainment
- Garden area
- Spa & wellness center
- Sauna
- Steam room
- Jacuzzi
- Pedicure
- Manicure
- Waxing
- Body scrub
- Facial
- Treatment room
- Body wraps
- Massage
- Shallow end
- Make up services
Room features
- Air conditioning
- Heating
- Sitting area
- Terrace
- Garden furniture
- Tea and coffee facilities
- Ironing facilities
Bathroom
- Free toiletries
Media
- Flat-screen TV
- AM/FM alarm clock
Room decor
- Carpeted floor
Location
Reviews and Ratings
The hotel has some positives like the lazy river and indoor Florida rooms, but cleanliness was an issue as we found a blood-stained pillow. The lack of a refrigerator was disappointing considering it's a Hilton hotel.
My stay at the hotel was a mix of positives and negatives. The rooms were comfortable, but a bit dirty with water bottles under the bed. The courtyard view was nice, especially during the evening event. The confusion about my reservation was a downside, but the service was friendly overall.
The hotel's location is convenient, close to Disney World and within Orlando. The rooms were very quiet despite the distance from the lobby. However, the presence of a BBQ smoke smell until evening was off-putting. The lush surroundings and well-maintained grounds make it a pleasant stay, but the additional fees for parking and amenities can be inconvenient.
My stay at the hotel was a mixed experience. The rooms, although not as clean as expected, were fully equipped with essential amenities like a fridge, coffee maker, safe, and TV service. However, the lack of a microwave was noticeable. The service provided was friendly overall, but there were some issues with misinformation and handling charges. The location was beautiful, especially the outdoor seating area, but cleanliness could be improved. The dining options were limited and overpriced. Despite these drawbacks, the hotel had some delightful facilities to offer.